Shipping policy

Last updated: July 18, 2026

Thank you for shopping with Ghost Corp Apparel. Most of our products are made to order, which helps us offer a wider selection while reducing unnecessary inventory and waste.

Because our products may be produced by different fulfillment partners, production and delivery times can vary by product, destination, and time of year.

Order Processing and Production

Most orders require approximately 2–5 business days for production before they are shipped.

Production time is separate from shipping time. Business days do not include weekends or holidays.

During busy periods, including major holidays, sales, severe weather events, or unusually high order volumes, production may take longer than usual.

Shipping Times

Delivery times vary depending on:

The product ordered
The fulfillment location
The shipping destination
The shipping method selected
Carrier delays, weather, customs, and other circumstances outside our control

Estimated shipping times and available delivery methods may be shown during checkout. These estimates begin after production is complete and are not guaranteed delivery dates.

Some products may arrive sooner than others, even when they were purchased in the same order.

Multiple Packages

Because Ghost Corp Apparel is a print-on-demand store, products in the same order may be made and shipped from different facilities.

As a result:

Your order may arrive in more than one package.
Packages may arrive on different days.
You may receive a separate tracking number for each shipment.
Shipping notifications may be sent at different times.

Receiving only part of your order does not necessarily mean that an item is missing. Please check your shipping confirmation emails for additional tracking information.

Shipping Destinations

We currently offer shipping to customers worldwide.

Shipping availability, pricing, and delivery estimates depend on the destination and the products in your cart. Certain products may not be available for delivery to every country or territory.

If an item cannot be shipped to your location, you will normally be notified during checkout or contacted after your order is placed.

Shipping Costs

Shipping costs are calculated based on the products ordered, package size, fulfillment location, destination, and shipping method.

Any free-shipping offer or order threshold displayed on our website will be applied according to the terms shown at checkout.

International customers may be responsible for additional customs duties, taxes, import fees, brokerage charges, or handling fees.

International Customs and Import Charges

International shipments may be subject to customs inspections, import duties, taxes, VAT, brokerage charges, or other fees imposed by the destination country.

These charges are not included in the product price or shipping charge unless specifically stated at checkout. The customer is responsible for any customs or import charges assessed by local authorities or delivery carriers.

Ghost Corp Apparel cannot predict or control these charges. Please contact your local customs office for information about possible fees before placing an order.

Customs processing may also delay delivery.

Tracking Information

When tracking is available, you will receive a shipping confirmation email containing your tracking number or tracking link.

Please allow up to 48 hours after receiving the shipping confirmation for tracking information to begin updating. A carrier may create a shipping label before it physically scans or receives the package.

For orders shipped in multiple packages, separate tracking information may be provided for each package.

Address Accuracy

Customers are responsible for entering a complete and accurate shipping address during checkout.

Please review the following information carefully before submitting your order:

Recipient name
Street address and unit or apartment number
City
State, province, or region
Postal code
Country

Contact us as soon as possible if you notice an address error. Because orders may enter production shortly after they are placed, we cannot guarantee that an address can be changed or corrected.

Once an order has entered production or shipped, we may be unable to reroute it.

Incorrect, Incomplete, or Undeliverable Addresses

If a package is returned because of an incorrect or incomplete address, an unclaimed shipment, refusal of delivery, or another issue caused by the recipient, additional shipping charges may apply before the order can be resent.

Original shipping costs, customs charges, and return-to-sender fees may not be refundable.

Delayed Packages

Shipping estimates are not guaranteed. Delays may occur because of:

Carrier disruptions
Severe weather
Holiday shipping volume
Customs inspections
Transportation interruptions
Incorrect address information
Local delivery conditions
Events outside the control of Ghost Corp Apparel

A tracking status may occasionally remain unchanged for several days while the package continues moving through the carrier’s network.

If your package has not arrived by the estimated delivery date, please check the tracking information and allow several additional business days before contacting us.

Lost Packages

If tracking shows no movement for an extended period or indicates that the shipment may be lost, please contact us with your order number and shipping information.

We will review the tracking history and, when appropriate, contact the fulfillment provider or carrier.

A package is not automatically considered lost merely because tracking has temporarily stopped updating.

Packages Marked as Delivered

If tracking shows that your package was delivered but you cannot locate it:

Check around entrances, porches, garages, mailrooms, and other secure delivery locations.
Ask household members, neighbors, building staff, or property managers whether they accepted the package.
Confirm that the shipping address on the order is correct.
Contact the local delivery carrier for additional delivery information.

Please contact us promptly if the package still cannot be found. Packages marked as delivered by the carrier may require a carrier investigation before a replacement or other resolution can be considered.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives.

If an item is damaged, defective, misprinted, or different from what you ordered, contact us promptly and include:

Your order number
A description of the problem
Clear photographs of the item
Clear photographs of the packaging and shipping label, when applicable

Please do not return an item without contacting us first. Additional information about eligible returns and replacements can be found in our Refund and Return Policy.

Order Changes and Cancellations

Because products are made to order, production may begin shortly after an order is submitted.

Contact us immediately if you need to request a change or cancellation. We cannot guarantee that changes or cancellations will be possible after an order has entered production.